Credit Controller

This is a full-time role as a Credit Controller at CDMA Services Ltd in Strovolos, with flexibility for some remote work. As a Credit Controller, you will be responsible for:

• Overseeing invoicing, accounts receivable, and debt recovery processes to ensure timely payments.
• Monitoring cash flow and financial reporting, identifying overdue accounts, and taking action.
• Negotiating payment terms and handling disputes professionally while maintaining strong customer relationships.
• Investigating discrepancies, late payments, and potential financial risks, ensuring accurate records.
• Utilizing CRM systems, accounting software, and Excel to track outstanding payments and generate reports.
• Following up with customers systematically and escalate non-payments when necessary.
• Ensuring compliance with GDPR, data protection laws, and legal debt recovery procedures.
• Working closely with the finance, sales, and customer service teams to align on customer payment behavior.
• Identifying trends in late payments and suggesting improvements to credit control processes.