Credit Controller

Company Overview:

At CDMA, we pride ourselves on delivering comprehensive IT solutions with over 20 years of field experience. Our commitment to excellence extends beyond IT services; we uphold strong financial health and foster positive client relationships. 

Position Title: Credit Controller

Location: Nicosia, Cyprus

Employment Type: Full-Time

Job Summary:

We are seeking a meticulous Credit Controller to manage our accounts receivable, ensure timely payments, and maintain the financial integrity that supports our innovative IT solutions.

Key Responsibilities:

  • Oversee invoicing, accounts receivable, and debt recovery processes to ensure timely payments.
  • Monitor cash flow and financial reporting, identifying overdue accounts and taking action.
  • Negotiate payment terms and handle disputes professionally while maintaining strong customer relationships.
  • Investigate discrepancies, late payments, and potential financial risks, ensuring accurate records.
  • Utilize CRM systems, accounting software, and Excel to track outstanding payments and generate reports.
  • Follow up with customers systematically and escalate non-payments when necessary.
  • Ensure compliance with GDPR, data protection laws, and legal debt recovery procedures.
  • Work closely with the finance, sales, and customer service teams to align on customer payment behavior.
  • Identify trends in late payments and suggest improvements to credit control processes.

Required Skills & Qualifications:

  • Strong financial and accounting knowledge, including invoicing and cash flow management.
  • Excellent communication and negotiation skills to handle difficult customer conversations.
  • Attention to detail and accuracy in record-keeping, data entry, and payment tracking.
  • Strong problem-solving abilities to find effective solutions for overdue payments.
  • Proficiency in CRM systems, accounting software, and Microsoft Excel.
  • Ability to prioritize tasks, manage multiple accounts, and meet collection targets.
  • Knowledge of debt recovery procedures, legal compliance, and GDPR regulations.
  • Confidence, resilience, and persistence in chasing payments while maintaining professionalism.

What We Offer:

  • Competitive Compensation: Attractive salary and performance-based incentives.
  • Professional Development: Opportunities for training and growth within a dynamic and supportive work environment.
  • Flexible Work Arrangements: Hybrid/remote work options to promote work-life balance.
  • Collaborative Culture: A team-oriented environment that values financial excellence and strong client relationships.

Apply now at careers@cdma.com.cy  with your resume and a short cover letter!