IT Services

Discover how our extensive IT services are perfectly tailored to fit your business needs.

Managed IT

With CDMA’s managed IT services, every facet of your technology landscape receives personalized IT support, crafted with precision and care by our team. Renowned for outstanding customer service and engineering prowess, we ensure your tech environment thrives.

Comprehensive Managed IT

TotalCare, our complete managed IT services package, offers 24x7x365 HelpDesk support, continuous network monitoring, and proactive maintenance to prevent issues before they affect your operations. Our strategy is tailored uniquely to your business, crafting and overseeing systems that align with your objectives, ensuring your success is always in view.

24x7x365 HelpDesk

At CDMA, our expert helpdesk team is ready to assist you 24x7x365. Fully certified and extensively trained, they’re based in Nicosia but support clients throughout Cyprus, Europe, and the Middle East. Whether you have a straightforward question or a complicated issue, our approachable team of professionals is here to help.

Unified Communications

Our Unified Communications solution tackles the hassle of juggling multiple communication tools by bringing together voice calls, video conferencing, instant messaging, and file sharing into one easy-to-use platform. This integration simplifies workflows, enhances team collaboration, and drives productivity, ensuring your team stays connected and efficient, no matter their location.

Business Continuity

Our business continuity solutions are designed to ensure your operations remain uninterrupted, even in the face of unexpected disruptions. By implementing robust data backup, disaster recovery plans, and resilient infrastructure, we safeguard your critical business functions, minimizing downtime and protecting against data loss. Stay operational and secure, no matter what challenges arise.

Security and Compliance

Our security and compliance services provide comprehensive protection for your business, ensuring your operations meet industry standards and regulations. We implement advanced security measures to safeguard your data and systems from threats, while our compliance solutions keep you aligned with legal and industry requirements. Trust us to keep your business secure and compliant, giving you peace of mind.

Cloud Services

Our Cloud Services offer scalable, flexible, and cost-effective solutions to power your business operations. From cloud migration to management and optimization, we ensure your transition to the cloud is smooth and your cloud infrastructure is fully aligned with your business needs. Leverage the power of the cloud to enhance efficiency, agility, and innovation in your organization.

Professional Services

At CDMA, our Professional Services encompass a wide range of expert solutions designed to elevate your business technology landscape. Our offerings include Networks and Systems Engineering, ensuring your infrastructure is robust and efficient; Voice Engineering, optimizing communication systems for clarity and reliability; Cloud Migration, facilitating a smooth transition to cloud-based solutions for greater flexibility and scalability; and Disaster Recovery, preparing your business to quickly rebound from any unforeseen events. With CDMA, you gain access to specialized expertise that supports your business’s growth and resilience.

Network & Systems Engineering

Our service focuses on designing, implementing, and managing sophisticated network and system infrastructures. We ensure your IT framework is not only robust and secure but also optimized for performance and scalability. By leveraging the latest technologies and best practices, we help you achieve a seamless, efficient IT environment that supports your business objectives.

Voice Engineering

Our voice engineering services are designed to optimize your communication systems for maximum clarity, reliability, and functionality. We specialize in implementing, configuring, and maintaining voice solutions that enhance collaboration and connectivity. Whether it’s VoIP, unified communications, or custom voice applications, we ensure your organization benefits from advanced, seamless voice technology tailored to your specific needs.

Cloud Migration

Our cloud migration service is tailored to seamlessly transition your business applications, data, and infrastructure to the cloud. We provide a strategic approach that minimizes downtime, ensures data integrity, and optimizes costs. By leveraging our expertise, you can unlock the full potential of cloud computing, including enhanced flexibility, scalability, and security, to drive your business forward.

Disaster Recovery

Tailored to safeguard your business operations against unforeseen disruptions, this service focuses on creating robust backup strategies, implementing failover systems, and planning for quick recovery. Ensuring minimal downtime and data loss, it prepares your organization to respond effectively to emergencies, maintaining continuity and security in any situation.

IT Strategy

Are you fully leveraging technology to benefit your business? Does your IT infrastructure not only support but also propel your business forward? At CDMA, our pride lies in our distinctive strategic approach to managed IT services. Discover how we can help you cut costs, minimize risks, and prepare for what’s next.

vCIO

A strategic service offering that provides your business with high-level IT leadership and guidance without the overhead of a full-time executive. Our vCIO (Virtual Chief Information Officer) service focuses on aligning your technology strategy with your business goals, ensuring technology investments drive growth, improve efficiency, and secure your operations. Benefit from expert advice on technology trends, policy development, and IT budgeting to navigate your business through digital transformation and beyond.

vIT Director

This service offers your business the expertise and leadership of an IT Director on a virtual, flexible basis. Tailored to companies that may not require or cannot support a full-time in-house IT director, our vIT Director service ensures strategic oversight of your IT operations. We focus on aligning IT initiatives with business objectives, overseeing technology projects, managing IT resources, and advising on the latest technology solutions to optimize operations, reduce costs, and drive business innovation.

vCISO

A strategic offering that provides your business with executive-level security leadership and expertise, tailored to organizations without the need for a full-time security executive. Our vCISO (Virtual Chief Information Security Officer) service focuses on developing and implementing comprehensive security strategies to protect your digital assets, ensure compliance with regulations, and mitigate risks. Benefit from expert guidance on cybersecurity policies, risk management, incident response planning, and security awareness training, all aimed at fortifying your business against evolving cyber threats.

Strategic Planning

Our service is dedicated to crafting a forward-looking strategy that aligns your IT infrastructure and technology investments with your long-term business goals. We delve into understanding your business’s unique challenges and opportunities, enabling us to design a tailored IT roadmap. This roadmap not only addresses current needs but also anticipates future trends and requirements, ensuring your technology ecosystem is resilient, scalable, and poised for growth. Through meticulous planning and expert guidance, we help you navigate the digital landscape, optimize operations, and achieve a competitive edge.

IT Compliance

Ensuring your business meets essential regulatory and industry standards, IT Compliance safeguards your reputation and reduces legal risks. We expertly navigate the intricate world of IT compliance, covering everything from data protection laws to specific industry regulations. Through thorough audits, gap analyses, and practical recommendations, you’re equipped to stay ahead of compliance demands, fostering customer trust, avoiding penalties, and securing your IT operations legally and securely.

Security Maturity Level Assessment

This process evaluates the effectiveness and sophistication of your organization’s cybersecurity practices. By identifying current strengths and areas for improvement, it provides a clear roadmap for advancing your security posture. The assessment benchmarks your practices against industry standards and best practices, offering actionable insights to elevate your security maturity, enhance resilience against threats, and align with regulatory requirements.

Technical Assessment

A comprehensive evaluation of your organization’s technology systems and infrastructure. This assessment identifies strengths, weaknesses, opportunities for improvement, and potential risks within your IT environment. It provides a detailed analysis that guides strategic planning, investment decisions, and technology upgrades, ensuring your IT resources are optimized for current needs and future growth.